Scenario:
You are unable import supplier responses via eSourcing. Warning message: "User ID is not in the expected format"
This message appears because the user account does not have an eSourcing ID.
Solution:
This issue can only be fixed by a user with AWARD administration privileges. If you are not an administrator, please either contact your designated AWARD POC or submit a ticket using the button above.
AWARD Administrators:
Recommended fix - please add an eSourcing ID to the user's AWARD account. eSourcing User IDs are provided by Jaggaer. Please contact the Helpdesk if you need assistance with this.
Temporary fix - adding the ID wildcard * to the user's AWARD account is only recommended in exceptional circumstances as a wildcard will enable a user to view all Jaggaer projects.