How to obtain a Support Portal login

To request a login for the AWARD® Support Portal:

  • Submit a ticket via the “Submit a Ticket” button at the top of this portal page
    or
  • Contact AWARD® Support at support@commercedecisons.com

Important Notes

  • Support portal logins can only be granted to existing AWARD® account holders.
  • If you are a supplier seeking help to access an AWARD® project portal, please refer to our [Supplier Support Pages]



The AWARD® Support Portal is not the same as the AWARD® application.

  • AWARD® application: Used for managing and submitting project responses. Requires a specific project login provided by the Authority.
  • AWARD® Support Portal: Used to access guidance articles and manage your support tickets with the AWARD® Helpdesk.


H
Hannah is the author of this solution article.

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