Suppliers will sometimes want to add additional team members to their supplier account to assist in the bid process.
If this facility is available the supplier will see a Response Team tab when the project is open.
If this Tab is not available the recommended action (for the supplier) is to send a Clarification request for a new (additional) user to be added to your Supplier Account:
Log in to AWARD > go to the project > Communication > Clarifications > Create
Your request will be sent to the Project Team.
However, if the clarification cut-off date has passed you can either:
- Send an email to the AWARD Helpdesk or your POC in the Authority
OR
- It is possible to update your profile email address to a different address
Log in to AWARD > click on your Display Name (top right hand corner of the screen) to edit your profile > click Edit and change the details in the profile pages.
Authority Note:
Suppliers (response team managers) cannot add users to their AWARD Account unless the "Response Teams can Create Users" facility has been turned on at the account level by the Authority.